Support
How can we help?
Answers to common questions about Football Predictions. Can’t find what you need? Email us.
Email support
In the app, Profile, Contact developer opens an email with your app version and device already filled in.
Using the app
Is Football Predictions a betting app?
No. It’s a football statistics app. You can’t place bets, deposit or win money in it, and we don’t take or broker bets anywhere. Read our Statistics, not betting disclaimer.
Do I need an account?
No. Open the app and the day’s tips are there. Your saved tips and settings are kept on your phone.
How do I see all of today’s top picks?
One top pick is free every day. To see the rest for that day, open the Top picks tab and watch a short ad, or get Premium to unlock every top pick without ads.
Can I see tips for other days?
Yes. On the Tips tab, use the day strip or tap the calendar to open any past day or the next few days.
How do I save a tip?
Tap the star on any match. Saved tips appear on the Saved tab and stay on your phone.
How do top picks alerts work?
When the day’s top picks are published, we send a notification. Turn it on or off in Profile, Top picks alerts. If nothing arrives, check that notifications are allowed for Football Predictions in your phone’s settings.
How are the predictions made?
Our team reviews match statistics, form and other football information to choose the outcome we think is most likely. Predictions are opinions, not guarantees, and every result is shown won or lost.
A score or result looks wrong.
Scores are updated by our team during matches and can occasionally lag behind. If something still looks wrong after full time, email us the match and we’ll check it.
Premium and purchases
What does Premium include?
No banner ads on any screen, and every top pick unlocked without watching an ad. Choose a monthly or yearly plan in the app (Profile, Remove ads).
How do I cancel Premium?
On iPhone: Settings, tap your name, Subscriptions, Football Predictions. On Android: Google Play Store, your profile, Payments & subscriptions, Subscriptions. In the app, Profile, Manage subscription takes you there. Cancel at least 24 hours before renewal to avoid the next charge.
I paid, but Premium isn’t active, or I have a new phone.
In the app, open Profile, Remove ads, then tap Restore purchase. Use the same Apple ID or Google account you subscribed with.
Can I get a refund?
Purchases are processed by Apple or Google, so refunds are requested from them: through reportaproblem.apple.com for the App Store, or Google Play’s refund request in the Play Store app.
Privacy and data
What information does the app collect?
No account details, because there are no accounts. Ads, analytics, notifications and crash reports use services from Google, RevenueCat and Expo. The Privacy Policy explains everything in detail.
How do I change my ad choices?
In the European Economic Area, the UK and Switzerland: Profile, Privacy & ad choices. On iPhone, tracking is in Settings, Privacy & Security, Tracking. On Android, you can reset or delete your advertising ID in your phone’s settings.
How do I delete my data?
There’s no account to delete. Saved tips and settings live on your phone and are removed when you delete the app. For anything else, email us and we’ll help.